Terms & Conditions
Terms & Conditions
Welcome to satej.biz. Satej Limited leads into the satej.biz website or the mobile app or any other media considering following terms & conditions set out on this page. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Please read them carefully as your continued usage of the Website, you signify your agreement to be bound by these Terms. If you do not want to be bound by the Terms, you must not subscribe to or use the Website or our services.
The Website is operated by satej, a company incorporated under the laws of Bangladesh having its registered office at 1110 (Level-11), BNS Center, Sector-7, Road-7, Uttara, Dhaka. All references to the Website in these Terms shall deem to refer to the aforesaid entity in inclusion of the online portal.
Section 1- Eligibility
Use of the Website is available only to such persons who can legally contract under the Contract Act, 1872. you shall not register as a user of satej.biz unless you meet the age criteria i.e, above 18 years. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Satej reserves the right to terminate your membership and/or refuse you providing you access to the site if we found that you are under 18 years.
By accepting the Terms & conditions, the user meant to declare that his/her age is above 18 years and capable of entering into a binding contract and such usage shall be deemed to form a contract between the Website and such User to the extent permissible under applicable laws.
Section 2- Cookies
Section 3- Personal Information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Section 4- Third Party Links
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party
Section 5- Security Precaution
Section 6- Advertisement on Satej.biz
Satej uses various advertisement and commercials to Promote its services, which are truthful and are not deceptive or unfair to the best of our knowledge and belief. Every user is under the obligation to go through the relevant information contained in the Website before using the service and it will be assumed that each user is aware of every information provided in the Website. Images of products in the Website are for and by reference only and actual product may vary from the corresponding image exhibited. The Website disclaims any liabilities arising out of any discrepancies to this end to the fullest extent permitted by law.
Section 7- Return Policy
- A user may return any product during the time of delivery if,
- Product does not meet user’s expectation.
- Found damaged during delivery
Have doubt about the product quality and quantity
Received in an unhealthy/ unexpected condition
- Is not satisfied with the packaging
- Finds product unusable
(2) A user may return any unopened or defective up to 20% and less, item within 7 days (excluding vegetable, meets, bakery item and all the item having less than 5 days consuming date)of receiving the item. But following products may not be eligible for return or replacement:
- Damages due to misuse of product
- Incidental damage due to malfunctioning of product
- Any consumable item which has been used/installed
- Products with tampered or missing serial/UPC numbers
- Any damage/defect which are not covered under the manufacturer's warranty
- Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product/s delivered.
Section 8- Refund Policy
Ssatej tries its best to serve the users. But if under any circumstances, we fail to fulfill our commitment or to provide the service, we will notify you within 24 hours via phone/ text/ email. If the service, that Satej fails to complete, requires any refund, it be done maximum within 10 Days after our acknowledgement.
Refund requests will be processed under mentioned situation:
- Unable to serve with any product.
- Customer returns any product from a paid order.
- Customer cancels a paid order before it has been dispatched.
For all the above three scenarios, the refund amount will be sent to Satej Balance of the customer. And the balance can only be used to purchase at Satej. Upon customer's request, Satej will transfer the refund amount to the user's original payment source within 10 days.
Section 9- Your Consent